Earn 8 PDUs

Topic: Process Improvement utilizing LEAN and elements of Six Sigma

1-Day workshop

“Brilliant process management is our strategy. We get brilliant results from average people managing brilliant processes. We observe that our competitors often get average (or worse) results from brilliant people managing broken processes.”

Katsuaki Watanabe
CEO of Toyota Motor Corporation

An example of a process that is out of control:

Learn how to deliver perfect value to your customers by eliminating waste along entire value streams, thereby reducing costs and optimizing resource effectiveness. Lean applies to every business and every process. Eliminating waste along entire value streams creates processes that need less human effort, less capital, and less time to make products and services at far less cost. This workshop gives you the essential skills needed to design and deploy efficient, value-based processes within your organization, your department and even your projects.

Lean or Lean Thinking is the mindset of the way an organization does business. It consists of principles with the goal of satisfying customers with the highest possible quality at the lowest cost in the quickest time. Lean is the systematic elimination of waste from all aspects of an organization’s operations, where waste is viewed as any use or loss of resources that does not lead directly to creating the product or service a customer wants, when they want it.

This exciting one-day workshop teaches students to: Understand customer purpose, evaluate customer demand, assess operating procedures and create value stream maps. Attendees will be able to use this knowledge to design and deploy efficient, value-based processes, optimal organizational structures and transparent reporting systems. Students will immediately embrace an improved LEAN way of thinking and conducting business to advance their professional careers.

Course Learning Objectives:

• To fully understand your customer and customer purpose
• Understand the primary differences between LEAN and Six Sigma
• To evaluate the type and frequency of demand
• To assess and measure current processes and operating procedures
• To create value stream maps that focus on value-added steps and eliminates non value added activities
• To reduce waste and improve the quality of processes and services to meet customer expectations
• To understand customer value and focus on improving key processes to continuously increase that value
• To drive down costs and efficiently utilize resources for maximum effectiveness
• To design and deploy transparent management and reporting systems to measure and improve performance

“All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect the cash. And we are reducing that time line by removing the non-value-added wastes.”

Taiichi Ohno
Founder of Toyota
Production System

Contact us for more information about this workshop!